Making waves in the global markets
through our range of impeccable designed Refrigerators, Air
Conditioners, Washing Machines, Microwaves, Water Purifiers.
About Whirlpool
We are pleased to introduce ourselves
as the World's number one manufacturer and marketer of Home
Appliances that signify quality, technology & perfection.
Whirlpool Corporation initially started
out as a commercial manufacturer of Motorized Washers in the year
1911. Now, after almost a decade, it has gained the top most position
in the global market and is catering to the Home Appliances needs of
the diverse clientele.
Whirlpool India is a subsidiary of US $
20 Billion Whirlpool Corporation and is hailed as the one of the
most recognized companies in India holding a market share of more
than 25%. In the year ending in March '09, the annual turnover of
Whirlpool India was Rs.1,719 Crores.
Whirlpool India is into the
manufacturing and marketing of Refrigerators, Washing Machines, Air
Conditioners, Microwave Ovens, Home UPS and Water Purifiers, and has state-of-the-art manufacturing facilities in India. The products are
specially designed & engineered to meet all the requirements of a
smart and confident homemaker.
The company's brand and image speaks of
its commitment to the homemaker from every aspect of its functioning.
It has derived its functioning principles out of an undaunted
partnership with the homemakers and thus a slogan of “You and
whirlpool, the world's best homemaker” dots its promotional
campaigns. The products are engineered to suit the requirements of a 'smart, confident, and in-control' homemaker who knows what she
wants. The product range is designed in a way that it employs unique
technology and offers consumer relevant solutions.
Our Core Competencies
Understanding and meeting the
customers' requirements & needs is a constant endeavour at
Whirlpool Of India Ltd. By understanding our valued customers, we
have a clear picture on how to serve them better by recommending the
right products to them. We are also able to customize our range of
Refrigerators, Washing Machines, Air Conditioners, etc. as per their
specifications. In order to fulfill all their requirements, we follow
five elements of our core competence, which describes our business
strategy in the best possible way. By following these elements, we
have grown from strength to strength as a business enterprise.
These are as follows:
- Innovation
- Operational excellence (OPEX)
- Customer excellence
- Market leadership through customer
loyalty
- Diversity with inclusion and core
competencies.
Our Extensive Product Range
Leveraging on our industry experience
and know-how of almost a century, we are counted as a pioneer
manufacturer, exporter, and supplier of a wide range of Home
Appliances. Our products have contemporary & sleek designs and
are highly efficient, reliable, and needs very low maintenance. Our
product collection encompasses the following:
- Direct Cool Refrigerators
- Frost Free Refrigerators
- Semi Automatic Washing Machines
- Fully Automatic Washing Machines
- Split Air Conditioners
- Window Air Conditioners
- Microwaves
- Water Purifiers
- Home UPS
Quality Commitment
Our commitment to quality is one of the
major factors that has led us to our success. By adhering to
stringent measures and procedures, we can assure our clients that
they will only receive products that conform to the highest
international standards. We make use of premium grade raw material
that are specially sourced from reliable vendors across the world.
Besides, our quality controllers make sure that each and every stage
of the production process is supervised & monitored by them.
Through this, we are able to maintain our zero-defect policy in the
products. As a result of our effective Total Quality Management (TQM)
policy, we are immensely trusted by our clients.
Infrastructure
In our pursuit to offer our clients
with the best and most technologically forward products, we have
developed a state-of-the-art infrastructure. We have 3 manufacturing
facilities that are located at Pondicherry, Pune, and Faridabad
respectively. Each unit is equipped with sophisticated machinery and
cutting edge technology, which helps us in manufacturing the most
qualitative range of Home Appliances in large numbers. Moreover, we
are empowered by the services of our highly qualified and experienced
team. Through their rich industry experience and deep understanding
of clients' requirements, we are able to achieve all the goals of our
company. Our team of creative designers is fully in synchronization
with the latest trends in the market, and work dedicatedly in coming
up with modern, stylish, yet elegant designs to develop our range of
Home Appliances.
Exports
Whirlpool India is also one of the
largest exporters of Home Appliances from India.
We have three World Class Factories
manufacturing a wide range of Refrigerators and Washing Machines. Our
appliances are exported all over the globe from Australia & New
Zealand in the East right up to Central America and the Caribbean
islands in the West. Apart from our World Class factories, Whirlpool
has also set up its Global Product Development Centres in India where
hundreds of engineers and technicians are working round the clock,
developing product designs for the entire Whirlpool world.
Milestones Achieved
Since the inception of
Whirlpool Corporation, the company has come up a long way in this industry.
In fact, our climb on the ladder of success has been a fast paced
journey overall. Mentioned below are the highlights of all our
achievements:
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2009
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Honoured with two IF Product Design Awards for
our products like Whirlpool Glamour Oven and Green Kitchen.
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2009
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Voted "Product of the Year" and received the
award for the "Best Innovative Product" in the popular
refrigerators category.
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2009
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Hewitt ‘Best Employers in India’ 2009 Study.
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2009
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Named one of the "100 Best Corporate Citizens"
by Chief Responsibility Officer (formerly Business Ethics)
magazine in 2009 and from 2000-2007.
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2008
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Included in the Dow Jones Sustainability, FTSE4
Good and KLD Global Sustainability Indexes, three of the world’s
most comprehensive reviews of sustainable business practices.
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2008
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Named as one of the 10 Top Greenest Brands by US
consumers, according to a 2008 Brand Week Magazine survey.
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2008
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Named one of the "2008 World’s Most Ethical
Companies" by Ethisphere Magazine.
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2008
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Awarded with the NDTV Profit Business &
Leadership Award for "The Best Consumer Durables Company".
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2008
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The year 2008-09 saw Whirlpool India achieve
great milestones in its attempt to be an "Employer Of Choice".
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2008
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The Business Today - Mercer - TNS Study - 2008
named us one of the "Top 20 Best Companies to work for in India".
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2007
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Received the 2007 Cause Marketing Golden Halo
Award for Business, America's highest honor for companies and
organizations that give back to the community through creative and
effective cause marketing campaigns.
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2006
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Whirlpool Corporation acquired Maytag and became
the world's largest white goods company.
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2006
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Honored with the 2006 National Award for Ethics &
Values from the Confederación de Cámaras
Industriales de los Estados Unidos Mexicanos.
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2005
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Received the 2005 American Business Ethics Award,
which honors companies that exemplify high standards of ethical
behaviour in their everyday business conduct.
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2003
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A new mission statement of "Everybody
creating loyal customers for life" was adopted.
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2002
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The Aircon range was successfully launched and
Whirlpool of India acquired 6% market share
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2001
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Whirlpool India registered profit & sold 1.2
million appliances. It also achieved the No.1 position in DC &
FA.
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2002
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The "Whirlpool Strategic Architecture" was
launched as a framework to achieve the vision. The revenues of
Whirlpool Corp. soared to $10.5 Billion.
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1999
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Whirlpool of India crossed the milestone of 1
million sales of appliances.
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1998
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Gave birth to a new company vision that says,
"Every Home Everywhere with Pride, Passion &
Performance".
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1996
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Whirlpool Washing Machines Ltd. and Kelvinator
India Ltd. merged together to form Whirlpool of India Ltd.
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1995
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Whirlpool Corp. acquired majority of stake in the
TVS Whirlpool Ltd. The DC manufacturing facility of Kelvinator
India was also acquired.
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1993
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Whirlpool became the No.1 stand-alone brand in
UK, Ireland, Netherlands, and Belgium for the fisrt time.
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1991
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The company introduced and committed globally to
its Worldwide Excellence System, which is a TQM program dedicated
to exceeding customer expectations. The vision to globalize
Whirlpool Corp. was also realized in the same year.
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1990
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Established a joint venture with Matsushita
Electric Company of Japan to produce vacuum cleaners for the North
American market.
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1989
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The revenues catapulted to heights of over $6
Billion mark. Also, the joint venture with N.V. Philips of
Netherlands called Whirlpool Europe B.V. was formed to manufacture
and market appliances in Europe.
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1987
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Whirlpool tied-up with Sundaram Clayton Ltd. of
India to form TVS Whirlpool Ltd.
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1986
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The 'Kitchen Aid' division of Hobart Corporation
was purchased.
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1978
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Within a decade, the company doubled its feat of
$1 Billion mark and reached the $2 billion revenue level.
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1968
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The Elisha Gray II Research & Engineering
Center was completed in Benton Harbor. In the same year, the
company's revenue crossed the $1 Billion mark for the first time.
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1958
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The company moved out of country for the first
time and invested in Brazilian appliance market through purchase
of equity in Multibras, S.A.
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1957
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The company was rechristened as The Whirlpool
Corporation.
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1948
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First 'Whirlpool' brand automatic washer with
dual distribution was introduced. It included two product lines,
one each was distributed through Sears and Nineteen Hundred.
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1929
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Upton Machine Company merged with Nineteen
Hundred Washer Company of New York.
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1916
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First order of washers was sold to Sears, Roebuck
& Co.
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1911
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Louis Upton founded the Upton Machine Company in
this year to produce motor-driven wringer washers.
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1908
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The first Automatic washer was launched to public
in late 1908, which in 1911 was renamed to Upton Machine Company
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We have also received the
following recognitions:
- Named one of the “Top
20 Global Companies for Leaders” by Fortune magazine for focus on
developing leaders within the company.
- Named one of the "Top 50
companies for African-American MBAs To Work For" by Black MBA magazine.
- Named one of "The
Best Companies to Work For" in Brazil by Guia Exame / Voce S.A.
for the 12th consecutive year.
- Named one of the “50
Best Employers in Canada” by the Globe & Mail Report on
Business Magazine.
- Named one of the "Best
Companies to Work For in Mexico".
- Named one of the "25
Noteworthy Companies for Diversity" by DiversityInc magazine.
- Received the "2009
Energy Star Sustained Excellence" award, which happens to be the
company’s 10th Energy Star award in 11 years.
- The LEAF House received
Legambiente’s (Italy's most authoritative watchdog group on
environmental issues) "National Innovation Friendly to the Environment"
award.
- We are the founding sponsor of the
Alliance to Save Energy Efficiency Global Forum & Exposition (EE
Global), a forum that brings together leaders from around the globe
to forge new partnerships and develop strategies on energy efficiency.
- Received a score of 100
percent on the Human Rights Campaign’s Corporate Equality Index for
six consecutive years from 2004-2009.
Customer Satisfaction
We have a customer
support centre, which was developed to cater to the after sales needs
of our clients. Through this, we can ensure our customers that even after
their appliances' warranty period expires, they will continue to
enjoy the same benefits as before. We provide them benefits such as:
- Safeguarding against
uncertainty and inconvenience
- Safeguarding against
local untrained mechanics
- Safety
from unexpected high repair cost
- Provision
of genuine spare parts
- Benefit
of transferable facility
- Maintenance
bonus
- Reliability
- Convenience
- Assured
and unlimited service
- Fabulous
upgradation offers
- Guaranteed
satisfaction.
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